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Sep 15, 2025

Short description

We’ve introduced a new πŸ” Find a Member feature in POS attended till that allows operators to quickly search & authenticate users directly from the Sell page using either their name or employee card ID.

Why does it matter

This feature gives operators a fallback option to authenticate a user when they don’t have their employee card or QR code available. It ensures that personalised service is always possible β€” for example, when handling hybrid billings or managing specific allergen needs that are only visible once a user is authenticated.

What’s new?

  • A new Enable Member Search feature configuration available in Admin till settings.

  • When enabled, a πŸ” Find a Member option appears in the footer of the POS Sell page.

  • Operators can search for any user of the salesplace by name or employee card ID.

  • Available only for Attended till.

How to use it?

  • Enable Enable Member Search feature in the Admin till settings for your till.

  • On the Sell page, tap πŸ” Find a Member in the footer.

  • Enter the name or employee card ID to locate the user.

  • Select the user to authenticate them and continue the sale as normal.