Short description
Presenting prep-times and timeslot capacity, two features enabling caterers to define the preparation time required for an item and limit the quantity of items they can prepare for each collection slot. This ensures the team isn't overwhelmed and allows customers to select a feasible collection time.
Why does it matter?
Please explain briefly why our customers and users should care about this change. Be clear on the reasons and rationale for implementing the feature, making the changes.
What’s new?
Prep-times:
Capacity Limits:
ASAP (but smater):
How to use it?
Create a Meal Plan Module
Enable Delviery & Collection Times
Setup Prep-times
Setup Capacity limits
Toggle on ASAP
Place an order and test it out with the KDS
Noteworthy comments
It is really important to support customers in enabling this feature. It has the power to prevent the team being overloaded, but it also has the potential to frustrate customers if the limits are set too low or the prep-times are unrealistically long. In my expereince, setting the limits and prep-times to be slightly ambitious, usually gives protection whilst still keeping service flowing fast.