We are excited to announce the launch of the Kanpla Kiosk, designed to deliver a seamless, self-service ordering flow at client locations. Built for larger screens and optimised for user interaction, the Kiosk enhances end-user experience and client enablement.
🌟 Key Features:
Splash Screen & Tap to Begin: A welcoming, intuitive entry point guiding users into the ordering process - with white-label customisation of logo and colours coming soon.
Dining Option Selection: Allows users to choose between dining options directly from the kiosk.
Product Overview & Category Navigation: Users can browse a clean, organised menu, exploring products by category with ease.
Product Cards & Detailed Modals: Rich product information including images, descriptions, tags (e.g., popular, organic) and allergens - with CO2 data, and nutritional highlights coming soon.
Customisation & Variants: Users can select product variants with quantity control and view price adjustments in real time.
Customer Identification via In-App QR Code: Seamless integration with user accounts to unlock hybrid billing, balance payments and loyalty earn/redeem.
Loyalty Indicators: Clear visual cues on which products earn stamps and which are redeemable as rewards through the creation of a “Available Rewards” category.
User Profile Details: Once identified, users see their username and balance in the Kiosk UI, they will also receive a receipt in the app and if the kiosk has a KDS connected to it, they will receive notifications as thier order progresses through the preparation stages.
Start Again Function: A quick reset option to clear all selections and begin a new order and log out the user.
Basket Overview: Showing selected items, with real-time updates on points earned and rewards applied.
Order Details Input: Users can enter their name, any special requests to personalise their order and admins can include addtional text inputs as required, users can also change the dining option here.
Timeout Handling: After 20 seconds of inactivity, users are prompted with an “Are you there?” screen, auto-resetting after 10 seconds to ensure smooth kiosk flow.
How to set it up:
Create a POS Module or select an existing one
Add a new till - selecting type “kiosk”
Add products to the module and dining options as usual
Take a compatable device (ELO I-series 4 22in, 27in, Qiox Ally, Friend, or Buddy, Samsung A9 Ultra +, or ELO z10/z30 in protrait orientation)
Go to device settigns > display > advanced > screen density and adjust this from 240 to 160 DPI
Download and launch the Kanpla POS app
Sign-in and operate as usual
To return to the settings menu from the kiosk, simply tap in the top left corner 3 times from any page
This MVP focuses on delivering a robust, engaging, and efficient ordering experience while laying the groundwork for future enhancements.